Scaling Up with UGi’s Cloud-Delivered Multiplatform WMS

Challenge:

A rapidly expanding retail chain faced limitations with its on-premise Warehouse Management System (WMS). The system lacked scalability, couldn’t keep pace with their growth, and restricted access for remote staff. Additionally, managing and maintaining on-premise infrastructure proved to be time-consuming and costly.

Solution:

The retail chain adopted UGi’s cloud-delivered multiplatform WMS. This innovative solution offered the following benefits:

  • Instant Scalability: Seamlessly accommodates increasing order volume and warehouse operations without additional hardware or software investments.
  • Multiplatform Accessibility: Accessible from any internet-connected device, including desktops, tablets, and smartphones, empowering staff with flexible access and improved productivity.
  • Reduced IT Costs: Eliminate the need for on-premise infrastructure, server maintenance, and IT staff, resulting in significant cost savings.
  • Automatic Updates & Security: Benefit from regular system updates and enhanced security features managed by UGi, ensuring optimal performance and data protection.
  • Offline Functionality: Continue essential warehouse operations like picking and packing even with temporary internet disruptions, minimizing downtime and ensuring business continuity.
  • Real-time Visibility & Collaboration: Access real-time inventory levels, order statuses, and warehouse activities from anywhere, facilitating collaboration and informed decision-making.

Results:

The cloud-delivered multiplatform WMS delivered transformative results for the retail chain:

  • 30% Reduction in Warehousing Costs: Eliminating on-premise infrastructure and IT maintenance costs led to significant financial savings.
  • 20% Improvement in Order Processing Speed: Streamlined workflows and remote access empowered faster order fulfillment.
  • 15% Increase in Inventory Accuracy: Real-time inventory tracking and multi-user access minimized discrepancies and improved inventory management.
  • Enhanced Staff Productivity: Mobile access and offline functionality increased flexibility and enabled efficient warehouse operations on the go.
  • Data-driven Decision Making: Real-time visibility and comprehensive reports provided valuable insights for optimizing warehouse operations and inventory management.

Retail Operations Manager Testimonial:

“Moving to UGi’s cloud-based WMS was a game-changer. We can now scale effortlessly, empower our staff with anywhere access, and make data-driven decisions based on real-time insights. It’s been instrumental in supporting our rapid growth and improving overall warehouse efficiency and productivity.”

Conclusion:

UGi’s cloud-delivered multiplatform WMS successfully addressed the scalability and accessibility challenges faced by the retail chain. By offering a flexible, cost-effective, and feature-rich solution, the WMS empowered the retail chain to scale their operations, improve efficiency, and gain a competitive edge in the fast-paced retail landscape. This case study demonstrates the power of cloud-based WMS solutions in transforming warehouse operations and driving business growth.